Privacy Policy of cheqpacs

in accordance with Art. 13, 14 and 21 General Data Protection Regulation (GDPR)

XPaCS GmbH appreciates that you are interested in our company. The protection of your personal data is very important to us. Therefore, we would like to inform you about the collection and processing of personal data that this application collects, by itself or through third parties.

1.The Controller

As a user of cheqpacs, you expect a high level of quality not only from our solutions, but also from the processing of your personal data. We are responsible for the handling of your data, which we process according to your wishes and the requirements of the German and EU data protection laws. Personal data is data that identifies you or makes you identifiable. We only process personal data if this is permitted by law or if you have given your prior consent.

The controller for the collection and processing of personal data is the:

XPaCS GmbH
Spicher Straße 46
53844 Troisdorf
T +49 (0)2241 23510- 0
F +49 (0)2241 23510-790
info@xpacs.de

If you have any questions regarding data protection or data security, please contact our data protection officer:

add-yet GmbH
Herr Bernd Fuhlert
Schloß Eicherhof
42799 Leichlingen
Deutschland
E-Mail: privacy@xpacs.de

It is important to us that you can find out at any time which personal data we collect and process from you by reading the following information.

2. Data protection at a glance

General Information

The following notes provide a simple overview of what happens to your personal information when you use our application cheqpacs. Personal information is any information that personally identifies you. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Who is responsible for the processing of personal data in this app?

The data processing on this application is carried out by the operator. The contact details are listed in Chapter 1 of this Privacy Policy.

How do we collect your data?

Your data is collected by communicating it to us. This includes the following types of data: Name and e-mail address, information on reviews of product packaging, scan information and the history of scanned products. This data is collected and processed when the application is used. In addition, further information about natural persons may be processed (e.g. screenshots in the chat).

What do we use your data for?

The data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. Some of the data is collected to ensure that the application is error-free. Other data may be used to analyze your user behavior.

The data processing uses computers and/or IT-capable tools, whereby the organisational procedures and modalities are strictly adapted to the stated purposes.

What rights do you have with regard to your data?

You have the right at any time and free of charge to receive information about the origin, recipient and purpose of your stored personal data. You also have the right to demand the correction, blocking or deletion of this data. Should you have any further questions on the subject of data protection, you can contact us at any time at the address given in Chapter 1 of this Privacy Policy. Furthermore, you have the right to appeal to the responsible supervisory authority. In addition, you have the right, under certain circumstances, to demand the restriction of the processing of your personal data.

3. Your rights in data protection & right of revocation

Your personal data will be processed in accordance with the provisions of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other relevant data protection regulations. The processing and use of the individual data are dependent on the agreed or requested service we provide for you. In our contract documents, forms, declarations of consent and other information provided to you (e.g. in the terms of business) you can find further details and additions to the purposes of processing.

3.1 Consent (Art. 6 para. 1 letter a GDPR)

Consent for the processing of personal data, that you have given us, is considered as a legal basis for the mentioned processing. You can revoke your consent at any time with effect for the future.

3.2 Fulfilment of contractual obligations (Art. 6 para. 1 letter b GDPR)

Your personal data will be processed for the purpose of using the application.

3.3 Compliance with legal obligations (Art. 6 para. 1 c GDPR)

We process your personal data, if this is necessary for the fulfilment of legal obligations (e.g. trade, tax laws). This includes compliance with fiscal control and reporting obligations as well as the archiving of data for the purposes of data protection and data security as well as auditing by tax and other authorities.

3.4 Legitimate interest of us or third parties (Art. 6 para. 1 f GDPR)

XPaCS GmbH may also use your personal data on the basis of a balance of interests to protect the legitimate interest of us or third parties. This takes place for the following purposes:

for advertising or market research, if you have not objected to the use of your data.
for the limited storage of your data, if a deletion is not possible or only with disproportionately high expenditure because of the special kind of the storage.
for comparison with European and international anti-terror lists, if this goes beyond the legal obligations.
to complete our contact information, if necessary personal data from public sources (e.g. Internet, media, press, trade and association registers, population registers, debtor registers, land registers)

3.5 Right of appeal to a regulatory authority

You have the right to object to the processing of your data at any time for reasons arising from your particular situation if the legal requirements are met. This also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR. If you object to the processing of your data for advertising purposes or wish to revoke your consent, a short message to our data protection officer by e-mail to privacy@xpacs.com or by post to XPaCS GmbH, Spicher Straße 46, 53844 Troisdorf. Your data will then no longer be processed for the advertising purposes covered by the objection or revocation of consent. This also applies to profiling insofar as it is connected with such direct advertising. This does not affect the legality of the processing carried out up to the point of objection or revocation. After your objection to the processing of your personal data for advertising purposes or the revocation of your consent, we are obliged under data protection law in accordance with the requirements of the German data protection regulatory authorities to include the necessary data (name, address, e-mail address) in our internal blocking list and permanently - only for this purpose - store (block) and use for comparison with our future advertising files (Art. 21 para. 3, Art. 17 para. 3 b, Art. 6 para. 1 c GDPR). This will ensure that your objection or the revocation of your consent is observed on a permanent basis. If you have any questions about the processing of your personal data by us, you can of course inform yourself at any time about the data concerning you.

Furthermore, you have the right to information according to Art. 15 GDPR, the right to correction according to Art. 16 GDPR, the right to deletion according to Art. 17 GDPR, the right to limitation of processing according to Art. 18 GDPR as well as the right to data transfer from Art. 20 GDPR if the legal requirements are met. In all these cases, please contact our data protection officer (see contact data under Chapter 1) at the communication addresses listed there. Finally, you have the right to file a complaint (Art. 77 GDPR) with a competent data protection regulatory authority.

The regulatory authority responsible for us is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen Postfach 20 04 44 40210 Düsseldorf Tel: 0211/38424-0 E-Mail: poststelle@ldi.nrw.de

4. Categories of personal data processed by us

The data collected from you are necessary for the provision of our service. Personal data may be voluntarily provided by the user, or, in case of Usage data, collected automatically when using this application. Unless specified otherwise, all data requested by this application is mandatory and failure to provide this data may make it impossible for this application to provide its services. In cases where this application specifically states that some data is not mandatory, users are free not to communicate this data without consequences to the availability or the functioning of the Service. users who are uncertain about which personal data is mandatory are welcome to contact us.

Any use of Cookies – or of other tracking tools – by this application or by the owners of third-party services used by this application serves the purpose of providing the Service required by the user, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party personal data obtained, published or shared through this application and confirm that they have the third party's consent to provide the data to us.

Analysis and third-party tools

Google Analytics (Google LLC)

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Data Privacy

Tawk.to Widget (tawk.to ltd.)

The Tawk.to Widget is a service for interacting with the Tawk.to live chat platform provided by tawk.to ltd.

Data Privacy

Amazon Web Services Inc.

AWS is used as a host for the server infrastructure. Among other things, application servers and database server are used to operate the software.

Data Privacy

heroku

Heroku is a cloud-based platform service for publishing and managing apps provided by salesforce.com.

Data Privacy

Log files

Our application automatically collects and stores information in so-called log files, which automatically are transmitted to us. These are:

cookies
IP address
location data (IP address)
date and time of the server request
used operating system
screen resolution
period of use

This data will not be merged with other data sources.

These data are collected on the basis of Art. 6 para. 1 lit. f GDPR. We as application operator have a justified interest in the technically error-free presentation and optimization of our service - for this purpose, the server log files must be recorded.

Contact us

If you send us inquiries via the e-mail, your details from the inquiry form including the contact data you provided will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. These data will not be passed on without your consent.

The processing of the data entered in the contact form therefore only takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your request including all personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.

The data you send us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Processing of data (interested party and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content design or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. a GDPR or Art. 6 para. 1 lit. b GDPR, which permits the processing of data on the basis of given consent or for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data relating to the use of our Internet pages (usage data) only to the extent necessary to enable the user to make use of the service.

The collected data will be deleted after the termination of the business relationship. Legal retention periods remain unaffected.

The following data can be processed:

Personal data
(name)
Contact data
(address, email address, telephone number and comparable data)
All application documents
(e.g. scan history, information on reviews, information about natural persons in uploaded files)

5. Processing of personal data

Your personal data will be passed on by us within our company to those areas which require this data to fulfil their contractual and legal obligations or to implement our legitimate interest.

In addition, the following offices may receive your data:

contract processors used by us (Art. 28 GDPR) in particular in the following areas: IT services, external computer centers, controlling, auditing services, financial institutions, courier services and logistics public bodies and institutions where there are a legal or official obligation under which we are obliged to provide information, report or pass on data or where the passing on of data is in the public interest other bodies for which you have given us your consent to data transfer (e.g. dealers or business partners)

6. What are required fields?

If certain data fields are designated as mandatory fields and/or marked with an asterisk (*), the provision of this data is either required by law or contract, or we need this data for the conclusion of the contract, the desired service or the stated purpose. Of course, you also have the right to specify the data in the mandatory fields at your discretion. Failure to provide this information may result in us not fulfilling the contract, not providing the requested service or not achieving the stated purpose.

7. How long do we store your data?

Personal data will be processed and stored for as long as required by the purpose they have been conducted for.

Therefore:

Personal data collected for purposes related to the performance of a contract between the owner and the user shall be retained until such contract has been fully performed.

Personal data collected for our legitimate interests shall be retained as long as needed to fulfill such purposes. users may find specific information regarding the legitimate interests pursued by the owner within the relevant sections of this document or by contacting the owner.

We are allowed to retain personal data for a longer period whenever you have given consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data will be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

Extended storage periods

The specified storage periods may be extended accordingly if a longer statutory or contractual storage period exists in individual cases, in particular if the data are processed for different purposes.

8. To what extent is there automated decision-making in individual cases (including profiling)?

We do not use purely automated decision-making procedures in accordance with Article 22 GDPR. Should we use these procedures in individual cases, we will inform you of this separately if this is required by law.

9. Data security

We take technical and organizational security precautions to protect your personal data against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons and to guarantee the protection of your rights and compliance with the applicable data protection regulations of the EU and the Federal Republic of Germany. The measures taken should guarantee the confidentiality and integrity of your data as well as the availability and resilience of the systems and services when processing your data in the long term. They shall also rapidly restore data availability and access in the event of a physical or technical incident. Our security measures also include encryption of your data. All information that you enter is technically encrypted and only then transmitted. This means that this information cannot be viewed by unauthorized third parties at any time. Our data processing and security measures are continuously improved in line with technological developments. The employees of XPaCS GmbH are or will be obliged in writing to maintain confidentiality and to comply with the data protection requirements of the GDPR.

SSL encryption

In order to protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

10. Changes

The data protection declaration must be adapted from time to time to the actual circumstances and the legal situation. Please check the privacy policy before using our application to keep up to date with any changes or updates.

Changes in purpose

If we should change the purposes of the processing in the course of the time, we will inform you by an update of these references to the data protection in advance.